FAQs

This column is designed to provide guidance and answers for our valued customers, partners, and visitors. Focusing on key areas including products, procurement, cooperation, installation, usage, and after-sales service, we have compiled frequently asked questions from daily consultations and offer professional, detailed, and easy-to-understand answers — helping you quickly resolve issues and avoid potential pitfalls.

How to Get a Quote

You can obtain a quote through the following convenient channels to ensure a quick and accurate response:

  1. Online Inquiry: Visit our website homepage and click on the online customer service entry. Provide the customer service representative with key details such as the product category, specifications, material, order quantity, and delivery address for the window and door fittings you wish to purchase. The representative will promptly connect you with a dedicated business specialist who will prepare an initial quote for you.

  2. Phone Consultation: Call the official hotline listed on our website to speak directly with a business specialist. By clearly explaining your procurement needs—including quantity, custom requirements, and other specifics—the specialist will provide you with an accurate quote and inform you of any applicable preferential policies.

  3. Offline Meeting: For large-volume orders, engineering projects, or custom requests, you may schedule an in-person meeting. Our professional team will discuss your needs face-to-face and work with you to develop a detailed and reasonable quote based on your actual procurement plan.

Throughout the quoting process, you are welcome to supplement your requirements or adjust order quantities at any time. We will promptly update your quote to ensure it remains fully aligned with your needs.

Need more help?

If our FAQs didn't answer your question, don't hesitate to contact us directly.

📧 EMAIL:6211515@qq.com

📞 TEL 5888 5788